Visual Flow Builder
Design welcome journeys, FAQ flows, lead forms, routing logic, and follow-up sequences with an intuitive drag-and-drop editor.
Messenger automation, built for real conversations
Turn every message into momentum.
EchoBot helps teams automate Messenger conversations, qualify leads, answer common questions, route complex requests, and keep customers engaged from one intelligent workspace.
✓ No-code visual flows
✓ Human handoff
✓ Privacy-first architecture
94.8%Automated resolution rate
1.8 secMedian first response
● Automation online
Unified Inbox
Messenger conversationsA
Alex MorganCan I book a demo?
M
Maya ChenOrder status updated
J
Jonas BergPricing information
L
Laura SilvaThanks for your help
A
Alex Morgan● Active on Messenger
Built for fast-moving teams across support, marketing, commerce, and community management
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Platform features
One intelligent system for every Messenger conversation.
Create personalized, automated experiences without losing the human touch. EchoBot combines visual automation, shared inbox tools, analytics, and secure account management.
AI-Assisted Replies
Generate context-aware reply suggestions, summarize long conversations, and help agents respond faster while keeping control in human hands.
Smart Human Handoff
Automatically transfer high-value, complex, or sensitive conversations to the right team member with full conversation context.
Unified Team Inbox
Assign conversations, add internal notes, use saved replies, track status, and avoid duplicate responses across your support team.
Audience Segmentation
Organize contacts by interests, intent, source, interaction history, or custom tags to create more relevant communication journeys.
Operational Analytics
Monitor message volume, response time, automation coverage, conversion events, agent performance, and common customer questions.
How it works
From connection to conversion in four simple steps.
EchoBot is designed to help teams move quickly, while keeping each connected Page and conversation under the client’s control.
Connect your Page
Authorize the relevant Facebook Page and select the Messenger assets your team wants to manage.
Build your flows
Create automated greetings, menus, lead forms, FAQs, qualification paths, and escalation rules.
Launch and collaborate
Publish your automation, receive conversations in the shared inbox, and let agents step in whenever needed.
Measure and improve
Review performance trends, identify friction points, and continuously refine the customer experience.
Conversations18.4K
Automation rate82%
Leads captured1,284
Actionable insights
See what customers ask, where they convert, and when they need help.
Turn conversation activity into clear operational signals without overwhelming your team with unnecessary complexity.
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Conversation-level visibility
Track customer journeys from the first automated reply through agent handoff and resolution.
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Faster optimization
Identify unanswered questions, weak flow steps, and opportunities to improve conversion.
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Practical reporting
Share clear performance summaries with managers, support leaders, and growth teams.
Security and privacy
Built around authorized access and responsible data use.
EchoBot accesses connected social media data only after client authorization and uses it solely to provide requested platform functionality. We do not sell personal data or use client data for unrelated advertising profiles.
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Permission-based access
Clients choose which Pages and features are connected to the platform.
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Controlled retention
Data is retained only as needed for the service, legal obligations, security, and client instructions.
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Revocation support
When authorization is revoked, access stops and associated data is deleted or handled according to the client’s request and applicable obligations.
FAQ
Questions, answered.
EchoBot can automate greetings, menu navigation, frequently asked questions, lead qualification, contact collection, routing, status updates, follow-up messages, and other approved Messenger workflows.
Yes. Teams can configure handoff rules and agents can join conversations directly from the shared inbox with the existing message context available.
No. EchoBot does not sell personal data. Authorized data is used to deliver, secure, support, and improve the service provided to the client, as further described in our Privacy Policy.
EchoBot is based in Spain and serves clients that need a modern, centralized way to manage Messenger automation and customer conversations.
Build better conversations
Make Messenger faster, smarter, and easier to manage.
Connect your team, automate repetitive requests, and deliver a more responsive customer experience with EchoBot.
Request access